Terms & Conditions
Terms of Website Use
The term ‘Paperdata’ or ‘Active Documents Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Belasis Business Centre, Coxwold Way, Belasis Technology Park, Billingham, TS23 4EA. Our Company registration number is 04138057 ( Reg in England). The term ‘you’ refers to the user or viewer of our website.
Any information you provide to the website as a result of completing forms or any other data collection device is given freely. Such information will not be made available to third parties without your permission. By submitting any such details you are giving us permission to contact you in the future by whatever contact means you provide.
We do not provide any warranty or guarantee as to the accuracy or suitability of the information or resources contained in this website. You acknowledge that such information and resources may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any information or resources available through this website meet your specific requirements.
The information is provided by us and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about its accuracy or suitability. Any reliance you place on such information is therefore strictly at your own risk.
Every effort is made to ensure continuous availability of the website. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues or commercial circumstances.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to Paperdata, are acknowledged on the website.
Unauthorised use of this website or any information or resources contained therein may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of any external linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to English Law.
Subscription Cancellation Policy
You have the right to cancel any subscription account within 7 days of purchasing. After this period, unless Paperdata fails to provide what we specify in your subscription bundle, a no refund policy is in force. We try our best to provide you with the highest quality service possible for your subscription bundle.
Subscription Cancellation Policy (Europe only)
If you have registered a new, paid Paperdata subscription and are located in a country that resides in Europe (listed below), you have the right by European legislation to cancel your subscription within specified time periods. It is your right to exercise this if you wish.
Exercising your rights in Europe
The way to exercise your right of cancellation is by sending a notice of cancellation via email to firstname.lastname@example.org or contacting Paperdata support on +44 (0)844 8040260. You must give details of your account such as account username, your country (some differ on legislation) and specify that you wish you cancel your account under our cancellation policy.
No details of your cancellation are needed to be refunded, but it would be helpful if you could explain why.
If payment has not been refunded within 30 days of cancellation, please contact our support staff. Your payment may not have been processed but your Auto-renewal will have been cancelled to stop any further payments.
Countries within European legislation
Austria, Belgium, Bulgaria, France, Ireland, Lithuania, Luxembourg, the Netherlands, Slovakia, Spain, UK, Hungary, Greece, Italy, Poland, Romania, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Portugal, Sweden, Latvia, Malta, Slovenia, Croatia: 14 Calendar Days after Purchase
Can I cancel if there’s an outstanding payment against my account?
Yes, accounts can be cancelled while a payment is outstanding against your account. Although the account will be in a dormant state until the payment is received, only then will your account be fully cancelled.
Rev 1.2 Last Revised: 19/03/2014